Nrby, pioneer of location-based awareness and productivity, today announced National Grid is using the Nrby platform to boost efficiencies of its wire down processes. Nrby transformed National Grid’s manual, paper-based reports into electronic, automated SmartForms. Now it’s easy for field technicians to accurately record context-rich information about wire down events in real-time, and for National Grid to report them in accordance with Massachusetts government regulations.
“Nrby eliminates the inherent problems with paper-based reports, which are prone to inaccuracies, can be hard to decipher and easily misplaced. By having a simple, fast way for technicians to complete SmartForms about wire down events while on site, we improve accuracy, reduce time-consuming paperwork and make our workforce more efficient,” said Thomas Mulligan, Manager of Employee and Labor Relations, National Grid.
Using the Nrby app on their trucks’ iPads, National Grid technicians simply drop a SmartPin representing the downed wire on a map and fill in required information in the SmartPin’s SmartForm. That real-time data is automatically collected and stored for reporting compliance.