Creating the Intelligent Broadband Network
AI-driven predictive intelligence that transforms network operations from reactive to predictive—improving service reliability, reducing costs, and protecting revenue.
Partners who rely on us
reduction in unnecessary truck rolls
reduction in necessary truck rolls
reduction in customer calls
improvement in network service levels
improvement in customer experience metrics
WELCOME TO NRBY
What if Broadband Could Think Ahead?
That question sparked Nrby. In early 2020, a handful of telecom veterans, data scientists, and system architects gathered with one mission: Stop waiting for network problems to be reported. Start preventing them before anyone noticed.
From scribbles on whiteboards to simulations in server rooms, we built something new—an invisible intelligence layer that listens to the network, learns from it, and acts in real time.
What began as a belief became a breakthrough: that calm, proactive broadband isn’t just possible—it’s essential.
Today, Nrby runs across multiple Tier One operators, protecting millions of customers and thousands of technicians from disruption. Not by reacting faster, but by thinking further.
Our goal is simple: power the networks people rely on, with intelligence they never need to see.
Product Innovation Award
We are proud to announce that we were granted the Product Innovation Award at the 2025 Optimum Technology and Innovation Summit for providing cutting-edge products that can significantly impact the market.
Intelligence at Every Layer of Your Network
Our ML Models are purpose-built to predict, prevent, and resolve issues before they impact your customers.
Built for BROADBAND OPERATORS
How it works
Ingest
Telemetry, OSS, and BSS data streams flow into Nrby’s cloud-native platform.
Analyze
ML models identify clusters, anomalies, and risk trajectories.
Correlate
Contextual data—geography, customer impact, and topology—adds clarity.
Automate
Smart workflows generate prioritized tickets and technical instructions.
Optimize
Field feedback loops continuously retrain and improve models.
Predict and prevent impairments before they occur.
Improve customer experience while protecting revenue.
The Cost of Staying Reactive
Maintaining outside plant infrastructure is among the most costly and resource-intensive challenges in broadband. Traditional reactive troubleshooting leads to late dispatches, inefficiencies, and missed opportunities.
Our Intelligence-Driven Solutions
Predictive Intelligence
Turn billions of noisy telemetry records into actionable information that prevents outages and optimizes service.
Location Intelligence
Our patented SmartPin technology brings together geospatial data, network events, and workflows for precise issue localization.
Intelligent Automation
Dynamic workflows, automated ticketing, and bi‒directional integrations streamline operations and reduce technician truck rolls.
Your Advantage with Nrby
Why choose Nrby?
Data-First Intelligence
We transform raw telemetry into real-time insights with proven accuracy.
SmartPin Technology
Unique geo-located data containers that power automated workflows.
Trusted ML Models
Purpose-built to handle high-volume, real-time network data at scale.
Operational Efficiency
Reduce OpEx, improve first-touch resolution, and minimize unnecessary truck rolls.
AI-First Mindset
ML and AI to integrate and automate all aspects of your network operations and customer interactions.
Frequently asked questions
What data sets does Nrby LINK ingest?
HFC Offline Data (15 min)
HFC RF Health Data (Hourly)
Cable Modem Attributes (Daily)
Outages (Daily)
SRO Tickets (Daily)
Trouble Calls (Daily)
Service Calls (Daily)
Service Truck Rolls (Daily)
Churn (Daily)
Where does Nrby software and its AI Models run?
Nrby’s software can be run in any public or private cloud environment, or hosted on premise. You can choose between yearly prepaid subscriptions or a multi-year term licenses that can be capitalized.
Is integrating data sources into Nrby difficult?
Nrby is data friendly! Nrby can import/export files, event topics on Kafka message bus, or make bi-directional API calls into your OSS/BSS or Ticketing systems.
How long will it take to see measurable results?
Once Nrby is integrated with data sources, expect to see measurable results within 2-4 weeks. This allows enough time for the ML Models to be trained with your data sets.
Is my operational data shared with any other customers or AI models?
No, your data remains private in its own AI model instance.
