Nrby gives mobile teams the power to capture and share any on-site data and decision-driving information. For service providers this leads to increased efficiency, reduced operational costs, and higher-quality service delivery.
TURN ON YOUR FIELD DATA
A SmartPin™ initiated at a specific GPS location easily allows mobile teams to capture and document anything, using photos, automatic data collection, and digital forms.
TAKE ACTION WITH WORKFLOWS SmartPin™ technology empowers your teams to work together seamlessly by automating workflows with instant status updates, assignments, and notifications.
SmartPin™ data uses location intelligence, giving new historical timelines, reports, and analytics; empowering companies to do more, eliminate costs, and drive customer satisfaction.
DOCUMENT BETTER. DELIVER BETTER.
WHAT NRBY CAN DO FOR SERVICE PROVIDERS
With greater visibility and insight, techs are able to accomplish more while in the field, and proactively prevent issues.
DECREASE CALL VOLUME
With fewer issues arising, fewer customers will call in for service — further amplifying the cost savings of proactive prevention.
ENHANCE CUSTOMER NPS
At the same time, customers will be happier since their service consistently works as expected.
ELEVATE EMPLOYEE SATISFACTION
As techs become more productive, they also become happier with their job, and happier employees in turn become more engaged.
HOW IT WORKS
UTILIZE 150+ PRE-EXISTING WORKFLOWS
LEARNING FROM EXPERIENCE
One firm realized new revenue and lower burn within 12 months of rolling out Nrby. Today, they are exploring new ways to open new revenue streams while maintaining their equipment like never before.